HEALTHCARE REVENUE CYCLE LEADERSHIP & CONSULTING
About Laura

Experienced leadership. Practical solutions.

A career built across physician and laboratory revenue cycles, with a focus on scalable operations, strong teams and clearer financial decisions.

Professional profile

Grounded in the work. Focused on the bigger picture.

I am a Certified Professional Coder (CPC) with more than 17 years in healthcare billing and revenue cycle management.

My career has grown from hands-on reimbursement analysis and front-end claim processing into director-level operations, RCM product management and senior leadership. I have led large billing teams, guided technology-driven improvements and partnered with leadership on reporting, client integration and operational strategy.

That combination of operational depth and strategic perspective informs how I evaluate challenges and identify practical opportunities for improvement.

Areas of strength

A connected approach to performance

Executive collaboration

Communicate operational patterns, financial trends and risks in ways that support prioritization.

People leadership

Staffing assessment, mentoring, team performance and consistent workflows.

RCM transformation

Denial prevention, billing system configuration, automation and payer reimbursement oversight.

Credentials & education

Professional foundation

Certified Professional Coder (CPC)

American Academy of Professional Coders (AAPC) · Certified since 2011

Medical Office Administration Certificate

Fayetteville Technical Community College

Additional college coursework

East Carolina University · Tacoma Community College

Specialties across healthcare

Experience includes laboratory diagnostics, toxicology, molecular testing and a broad range of physician specialties.

Looking for experienced RCM leadership or an operational partner?

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